Is Intercept X still the product name?
Sophos has retired the Intercept X name. Its endpoint protection is now called Sophos Endpoint, and it sits at the start of a range that also includes EDR, XDR and MDR.
What is Sophos MDR?
Managed detection and response is a service where Sophos analysts monitor your environment around the clock, investigate alerts and respond to threats. You decide whether they act on their own, work with your team, or only notify you.
How is the firewall licensed?
Each Sophos Firewall needs a base licence, which comes with the hardware. Security modules, or a protection bundle that combines them, are then added as subscriptions. We recommend what fits your needs and quote it with deployment and support.
How is endpoint protection licensed?
Endpoint protection is licensed per user, with separate options for servers. MDR is quoted separately. WanyCo also tracks your renewal dates so cover never lapses.
Where is our data stored?
Sophos Central, the cloud management platform, has a UAE region hosted inside the UAE. We confirm the region and the product coverage for your deployment.
Can we replace our current antivirus gradually?
Yes. We plan the migration in phases, test on a pilot group first and remove the old agent as each group moves across.
Do you support it after go-live?
Yes. Our SLA plans cover policy changes, updates, health checks and support, with clear response times.